II. Enterprise Value

II.  Enterprise Value is largely measured by its economic value: Return on Investment (ROI) of IT programs and operations including the direct and indirect long term Total Cost of Ownership (TCO).  Value is typically generated from system consolidation and efficiencies as well as IT's role in enabling the enterprise to enter new markets and increase market share.

See the Welcome message for an overview of the 360 CIO.


The 360 CIO breaks down enterprise goals into continuous improvements and projects then measures whether desired results are really being achieved.  The contribution value of the CIO is measured through performance against these strategic and operational goals.  One broadly used method for measuring value is the Balanced Scorecard.



Measures of success include:

  • impacts on financial performance, both from a revenue and cost perspective
  • accomplishments as defined by the IT customer
And are measured by:
  • quantifiable results
  • valid and verifiable methods
Other considerations may include:

  • Measurement of social and environmental (green) value as well as safety and security
  • Industry-specific measures
  • Impacts by stakeholder areas: Executive, Public, Business Development, Commercial Team, Customers, Operations and Administrative
  • Strategic value, for example ability to enter a new market

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